Engine oil W-Parts 5W30 C3 Fully Synthetic API SN SM/CF | ACEA C3 |MB 229

Shipping:

WE SHIP ONLY BY EXPRESS COURIER

Shipping times vary from 24 to 48 working hours, with the exception of islands and remote areas where slight delays may occur.

DiemmeRicambi is not responsible for the loss or damage of the package by the courier or other events not directly attributable to our company.

Returns:

For purchase errors, incompatibility after purchases without sending the pre-purchase booklet or change of mind, product shipments are charged to the customer.

Presumably defective products must be sent to the headquarters by courier or post at your choice and at your own expense, for inspection and sending to the supplier.

In the case of fragile products, or products subject to transport damage, send with insured shipping, in order to avoid unpleasant problems of breakage during travel.

Use original packaging, or if no longer available suitable packaging.

The customer is responsible for the product until it arrives at the premises.

Terms of sale

Conform to the original

All items sold by our company are of original quality, as such they can be used to replace products supplied by car manufacturers without their use being a reason to invalidate the guarantee in accordance with EC regulation no. 1400/2002.

Terms of sale

By completing the purchase, the customer declares to have read and accepted the conditions of sale; the stipulated contract is understood as concluded only after the seller has accepted the order. After the second delivery attempt, the package will be stored at the courier's local branch; all possible storage costs will be charged to the recipient of the package. Please note that the material in storage must be "Unblocked" and cannot be delivered to the customer without our authorization. Please contact us to resolve any issues via email.

Warranty

In the event of a product defect during the warranty period, repairs/replacements will be made by the relevant manufacturer. The company will not assume the costs of returning the defective product to the manufacturer, which will be borne by the customer. In the event of hidden defects, the customer will benefit from the legal guarantee. All returns due to defects must absolutely be accompanied by the receipt/invoice issued at the time of purchase.

Receipt/Invoice

All sales made by our company are accompanied by a regular tax receipt for the full amount. The invoice request must be correlated by request at the time of sale with all billing data. Once the purchase has been made, if not requested in time, a receipt will be issued with no possibility of cancellation.

Right of withdrawal

We accept the return of the product (for an incorrect order by the customer). The request for withdrawal must be made no later than 10 working days from receipt of the object by sending the communication to our email address.
Important notes for returns: the return shipping costs are to be paid by the buyer.
The right of withdrawal is lost if the product is not intact, or, due to the lack of the original packaging, absence of integral elements of the same, damage, loss or tampering both for reasons due to the purchaser and for those refutable to the carrier, assembly partial or total. The shipment until the certificate of receipt in our warehouse is under the complete responsibility of the customer therefore it is advisable to carry it out with traceable express courier and not through other methods.